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Receptionist

Holiday Retirement

This is a Full-time position in Vancouver, WA posted June 9, 2021.

In the role of Receptionist, you will be responsible to provide office support for the Community.Receptionist:* Resident Relations – answer questions, complete onboarding tasks, solve problems and provide solutions that are beneficial for both resident and community.* Aid residents, family members and/or vendors with questions/concerns and direct them to the appropriate person/place in the community.* Answer incoming calls and greet walk in traffic in a polite professional manner* Assist potential residents by completing initial discovery, answering general questions and scheduling appointments for follow up with the sales leader; making sure to direct/pass messages to the appropriate party.* Complete discovery sales calls as needed and schedule appointments for the sales leader.* Provide back up support and assistance to the Enrichment Coordinator as needed.* Suggest and drive resident, visitor and guest participation in completing the survey questionnaire.* General Community Paperwork – responsible for mail, marketing packets, menus, print schedules, thank you cards, mass market emails, etc.* Keep staff and resident records current.* Other duties as assigned.Qualifications:* High School diploma or GED* Previous experience providing office support preferred* Thorough knowledge of Microsoft Office Suite and ability to quickly learn other programs* Proven customer service skills* Effective communication skills, both written and verbal* Self-starter, team player, not afraid to jump in and assist where neededIn the role of Receptionist, you will be responsible to provide office support for the Community.* High School diploma or GED* Previous experience providing office support preferred* Thorough knowledge of Microsoft Office Suite and ability to quickly learn other programs* Proven customer service skills* Effective communication skills, both written and verbal* Self-starter, team player, not afraid to jump in and assist where needed