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Engineering Manager, Reliability Infrastructure

The Financial Stack Organization

This is a Full-time position in Seattle, WA posted July 22, 2021.

Engineering Manager, Reliability Infrastructure

Design and build a more reliable Stripe

The reliability of Stripe is ultimately not measured by the number of nines on a graph—it’s measured by our users, in terms of the latency, availability, consistency, and correctness that they perceive from our systems.

If Stripe is down, real businesses lose real money at an incredible rate, putting both business and jobs at risk.

As Stripe continues to become an increasingly critical piece of the world’s financial infrastructure, it is incumbent our approach to reliability reflects this across the company.

You’ll be on a team that maintains a product we provide to the rest of engineering, like durability or message queueing.

You’ll make decisions with a significant impact on Stripe.

There is a lot of work to do to make Stripe engineers’ work easier and our platform even more reliable than it is today, and we’d love for you to be part of it.

We’re close to the people using our systems, so we constantly get feedback that we can use to make them better.

The team will help all of engineering—from the CTO to our interns—by identifying, creating and automating engineering practices, processes and software that will be leveraged by the whole organization to improve reliability.

We are looking for a manager who is excited about building reliable infrastructure, systems, and processes, and empowering others to do the same.

Someone who enjoys leading a team and partnering with engineers and managers from across the company, to solve challenging problems aimed to build the most reliable Stripe possible for our users.

You will:
Empower engineers to have agency and control to design and develop systems and interfaces that increase the visibility and reliability of other Stripe’s systems Help introduce a culture of reliability across engineering Support the engineering team in achieving a high level of technical quality, reliability and ease-of-use Manage processes to help the team do its best work and engage effectively with the rest of Stripe Recruit great engineers, in collaboration with Stripe’s recruiting team Mentor and coach managers to create healthy and well-executing teams Develop engineers on the team, helping them advance in their careers Contribute to engineering-wide initiatives as a member of Stripe’s engineering management team Build the reliability infrastructure team, creating the roadmap and refining the charter along with the team and their customers
You may be a good fit if:
You are familiar with industry best practices for distributed systems You have managed teams that shipped and operated critical infrastructure at scale You have managed software vendor contracts and relationships You have worked in making software systems and infrastructure more reliable You have worked with geographically distributed teams You have successfully recruited and built great teams You thrive on a high level of autonomy and responsibility You are clear and persuasive in writing and in person You are excited about collaborating with teammates across engineering to provide a wonderful user experience
At Stripe, we’re looking for people with passion, grit, and integrity.

You’re encouraged to apply even if your experience doesn’t precisely match the job description.

Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns.

At Stripe, we welcome diverse perspectives and people who think rigorously and aren’t afraid to challenge assumptions.

Join us.