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User Experience (UX) Researcher

eXcell, a division of CompuCom Systems, Inc.

This is a Full-time position in Redmond, WA posted February 20, 2021.

As part of a leading IT managed services specialist with more than 12,000 associates worldwide, we rely on the personal relationships we build with our consultants and the clients who depend on them. Join the eXcell httpswww.excell.comit-careers team. Our hugely popular client is looking for a UX Researcher who has some design skills as well as strong research skills. This resource will be working with Consumers, Developers, and Admins using Quick Pulse, Lab Methods, PP, Balsamic, and Figma. Overview Run 1-2 usability lab studies month Minimum of 1 Quick Pulse per month, probably more More involved traditional usability lab study, about 1 month Roughly once quarter, a usability benchmark Qualifications Experience with several qualitative UX-R research methods, i.e. lab studies might sometimes involve 11 in-depth interviews, focus groups, cog walks, etc. – primarily traditional observational lab studies Cloud computing technology Different target user populations, most importantly IT Admin, Dev and DevOps, and Enterprise IW BONUS SKILLS experience with remote testing tools such as usertesting.com, UserZoom, and Optimal W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. eXcell httpswww.excell.comit-careers Supports Equal Employment Opportunity eXcell httpswww.excell.comit-careers , a division of CompuCom Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com httpwww.excell.com .