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Customer Liason

Express Employment Professionals

This is a Full-time position in Renton, WA posted June 10, 2021.

Express Employment Professionals in Everett is recruiting for Customer Liaison Associates for a busy call center in Renton. A qualified candidate is someone who has strong time management skills, call center, and/or excellent customer service skills.
This company offers Pay increases after the probationary period, Medical, Dental, and Vision insurance benefits, Paid Time Off (PTO), 8 paid holidays, Life Insurance, Education Assistance, Short Term Disability (company provided benefit at no cost to employee) Employee Assistance Program ‘EAP’ (company provided benefit at no cost to employee), and other various voluntary benefits!
Call or text today for an immediate phone interview at 425-339-8400!
Customer Liaison
Location: Renton, WA
Pay: Earn $19.50 per hour to start. The pay increases after the probationary period and is contingent upon work ethic and performance.
Schedule: Varies. Hours of operation are 7:00am-7:00pm Monday-Saturday; candidates will need to be flexible to work any shift within that timeframe
Responsibilities and qualifications include:
-Prepares Hearing Support for scheduled administrative hearings
-Assisting client with investigating customer communications received through client website and escalated issues
-Research Issues within back office system gathers data and draft responses
-Entering data
-High school diploma or equivalent
-Have a high level of data entry experience and strong computer skills
-Superior customer service skills
-Previous experience in a call center/customer service role is strongly preferred
-High attention to detail in a fast-paced environment
-Strong time-management skills
-communicate effectively on the telephone, in person, and in written correspondence
-Flexibility and capacity to manage many responsibilities simultaneously
-Prioritize workflow, and complete multiple tasks simultaneously and accurately
-Detail-oriented and highly organized with proven follow-up capabilities
-Demonstrated productivity in a team environment, focusing on customer satisfaction

For confidential consideration, we offer several ways to apply:
-Apply online: www.expresspros.com/apply
-Call/text our office for an immediate phone interview at 425-339-8400
-Email your resume to Josephine.saly2@expresspros.com
-If you do not have time to fill out an application, let us know! We can fill one out for you!
Apply today. We are open Monday – Friday: 7:00am-5:00pm.
Ask about our $100.00 referral bonus offer!

We are currently offering a $100.00 referral bonus for every successful referral sent and there is NO limit to the number of referrals you can submit! Keep Express in mind for anyone who is looking for work!
About Express Employment Professionals:
Express is known for being able to help find the type of job that is a perfect fit for employment goals, needs, and abilities, and we never charge a fee for our services and support. This is a FREE service for all job seekers! Express has a wide range of jobs that meet employment goals including Administrative, Commercial and Professional positions. In 2020 we put over 4200 people to work in Snohomish County!
Vacation pay, holiday pay, and immediate medical insurance offered by Express Employment Professionals!
For a complete list of all open positions: