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Night Crew Lead- QFC

QFC (Kroger)

This is a Full-time position in Seattle, WA posted June 11, 2021.

Position Summary:

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Direct and supervise all functions, duties and activities for the store overnight. Support the day-to-day functions of the Grocery operations. Embrace the Customer 1ststrategy and encourage associates to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Essential Job Functions:

· Promote trust and respect among associates.

  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
  • Check product quality to ensure freshness. Review “sell by” dates and take appropriate action.
  • Order, label, stock and inventory department merchandise.
  • Load and unload delivery trucks.
  • Maintain sanitation conditions in store.
  • Face product on shelving.
  • Build and tear down displays on end units, promotional aisles and other display areas.
  • Report product ordering/shipping discrepancies to the department manager.
  • Process customer transactions through the check lane quickly, accurately, and efficiently. Understand the Point of Sale (POS) system, and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons and checkout procedures according to company policy.
  • Understand and adhere to the company’s limits on cash shortages and/or overages and work honestly and effectively to control loss.
  • Understand and adhere to guidelines on restricted sale items (Alcohol, Tobacco, Fireworks, Videos, etc.)
  • Train department associates on inventory/stocking and Computer Assisted Ordering.
  • Adhere to all food safety regulations and guidelines.
  • Ensure proper temperatures in cases and coolers are maintained.
  • Use all equipment in grocery department such as refrigerators, freezers, baler, u-boats, compactor, forklift, and pallet jacks according to company guidelines.
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
  • Notify management of customer or employee accidents.
  • Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
  • Must be able to perform the essential functions of this position with or without reasonable accommodation.

Minimum Position Qualifications:

  • Ability to handle stressful situations
  • Effective communication skills
  • Knowledge of basic math (counting, addition, and subtraction)
  • Ability to handle stressful situations
  • Must be at least 21 years of age
  • Current food handlers permit once employed

Desired Previous Job Experience

  • High school education or equivalent preferred
  • Management, Grocery, and/or Retail experience preferred

Education Level: None
Required Certifications/Licenses: None
Position Type: Part-Time
Shift(s): Overnight
Regions: West

Job Types: Full-time, Part-time

Pay: $13.35 – $17.29 per hour

Application Question(s):

  • Are you at least 21 years old yes or no
  • Please type in your 5 digit zip code

Education:

  • High school or equivalent (Preferred)

Experience:

  • Management: 1 year (Preferred)

Work Location:

  • Multiple locations

Work Remotely:

  • No