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Senior Systems Analyst – Workforce Management


This is a Full-time position in Seattle, WA posted December 5, 2021.

Job DescriptionA System Analyst is part of Nordstrom Technology professionals that applies business domain knowledge, system configuration and analysis, maintain technology products, devices, systems, and solutions.

These technology products and solutions provide amazing customer experiences while meeting the needs of the business.

The System Analyst within Workforce Management is responsible for the configuration of software solutions; proposes, designs and implements solutions; has expertise across software delivery methodologies; working knowledge of analysis tools, techniques and methods; teaches and coaches others and has a deep understanding of system landscapes and data flows.

A day in the life…

Leads software configuration, testing and deployment in agile project cycle

Serves as key resource in coordinating software changes across internal and external teams, ensuring quality of software and acts as gatekeeper of change control

Effectively communicates by articulating messages in a way that is easily understood and can adjust content and style to meet the needs of diverse stakeholders

Performs root cause analysis to identify permanent resolutions to application or business process issues.

Excellent problem-solving skills

Performs foundational maintenance and sustainment processes

Manages small to medium sustainment projects

You own this if you have…

5+ years professional experience in software delivery, configuration and testing

Labor Scheduling within a Retail environment (preferred)

Experience with Workforce Management applications such as JDA/Blue Yonder and Kronos are preferred

Understanding of how SQL queries are used to assist with data driven decisions and troubleshooting

BA/BS degree or suitable work experience as an Analyst

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

Medical/Vision, Dental, Retirement and Paid Time Away

Life Insurance and Disability

Merchandise Discount and EAP Resources

A few more important points…

The job posting highlights the most critical responsibilities and requirements of the job.

It’s not all-inclusive.

There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at  

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