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Tasting Room Associate

Alexandria Nicole Cellars

This is a Contract position in Prosser, WA posted November 23, 2021.

Alexandria Nicole Cellars is a family-owned Winery and Vineyard located in the heart of Washington’s Wine Country. As a boutique winery, we produce small-lot of handcrafted wines from our Estate Vineyard, Destiny Ridge is located in the Horse Heaven Hills.

To be considered, please include a cover letter.

Job Description:

We are looking for individuals who are interested in working at our Tasting Room in Prosser. Tasting Room Associates are often the first point of contact for the Alexandria Nicole Cellars brand. TR Associates’ roles include but are not limited to, storytellers, guides along with the tasting experience, and leaders in customer service for the wine industry. At ANC we not only set the standard for TR customer service, we continuously raise the bar. The TR Associate will report to the Tasting Room Manager or MOD.

Duties and Responsibilities: (include the following, but not limited to)

  • Host customers in a memorable tasting experience
  • Stock shelves and wine cellar
  • Assist in events
  • Other tasks as directed by Tasting Room Manager
  • Keep up to date on procedures, sales tips, event updates, and other pertinent information to aid sales and improve efficiency
  • Work a flexible schedule to meet the needs of the business, including evening and weekend shifts
  • Ensure that all opening and closing procedures are properly followed
  • Follow responsible hospitality standards at all times
  • Maintain a friendly, warm, and clean tasting room environment (inside room and outdoor areas)
  • Demonstrate a high level of professionalism, the ability to appropriately handle sensitive and confidential information and/or situations, and the ability to maintain discretion and confidentiality
  • Performs other duties as assigned

Qualifications and Skills:

  • Good written and oral communication skills
  • Strong attention to detail
  • Highly customer service oriented
  • Level of comfort and confidence networking
  • Valid Driver’s License
  • Demonstrated capability to interface and maintain effective relationships with all level of employees in a team-oriented environment
  • Other critical skills include planning & organizing; problem identification/resolution, multi-tasking, follow-through skills to bring tasks to closure in a timely manner, priority setting, and having a sense of urgency in accomplishing tasks in a timely manner
  • Experience in tasting room sales or customer service-oriented positions.
  • Passion for knowledge of fine wine and willingness to learn more
  • Excellent hospitality, sales, organizational, and customer service skills
  • Must be available and willing to work evenings and weekends
  • Ability to stand on one’s feet for extended periods of time
  • Must be able to lift and move 50 lbs

Job Types: Full-time, Part-time

Benefits:

  • 401(k) matching
  • Employee discount
  • Flexible schedule
  • Paid sick time

Schedule:

  • 10 hour shift
  • 8 hour shift
  • Weekend availability

Supplemental Pay:

  • Bonus pay
  • Tips

Education:

  • High school or equivalent (Preferred)

Experience:

  • Service Industry: 1 year (Required)
  • Restaurant: 1 year (Preferred)
  • Winery or Wine: 1 year (Required)

License/Certification:

  • MAST Permit (Preferred)
  • Food Handler Certification (Preferred)

Work Location:

  • One location

Work Remotely:

  • No

Work Location: One location