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Customer Experience Representative – $17-$18/hr – Renton, WA

AppleOne

This is a Full-time position in Renton, WA posted February 18, 2021.

A rapidly growing Travel Services company near Renton, WA is looking to hire a Customer Experience Representative to join their team! This position requires a passion for Customer Service and a positive attitude at all times. If you are looking to take a step forward in your career, please apply today! Job Details: Pay: $17-$18/hr DOE Location: Renton, WA Parking: Yes Schedule: M-F 8:00am to 5:00pm Benefits: 401k matching, Vision, Dental, Medical, PTO. Brief overview of Job Duties: •Respond to emails and take incoming phone calls from potential customers. •Provide a warm experience for the customer at all times during communication. •Diagnose any issues with the customer and respond in a prompt and effective manner. •Record detailed notes in the system for customer interactions. •Work closely with a team with a family mindset. •Assist all office duties. •Help plan office outings to further strengthen the team bond. Preferred Qualifications: •3+ years of Customer Service in a retail setting. •Call center experience is a big plus. •Positive attitude is a must have •This is a great position for someone who is looking to move out of face to face customer service, and into an office setting. •Candidates must have strong technological skills to keep up with the dual monitor system. •Multi-tasking skills a must. We are reviewing all applications immediately! You will be contacted if deemed a good fit for the position. AppleOne is proud to be an Equal Opportunity Employer. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records.